Shipping Policy

Last Updated:   Feb, 2026

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Thanks for shopping at Up To Par Supply Co — where your golf game might be questionable, but our shipping game is up to par.

 

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order ships, you’ll receive a confirmation email with tracking info so you can stalk it like your ball after a bad slice.

• During peak seasons, sales, or product drops, processing times may take a little longer — we appreciate your patience.

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Shipping Rates & Delivery Times

• Shipping rates are calculated at checkout based on your location and order size.

• Delivery times vary depending on carrier and destination and are estimated, not guaranteed.

• Delivery timeframes start once your order has shipped, not when you place it.

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Domestic Shipping

• We currently ship within Canada and the United States.

• Standard and expedited shipping options may be available at checkout.

 

International Shipping

• International shipping options and costs will be displayed at checkout if available.

• Customers are responsible for any customs duties, taxes, or import fees charged by their country.

• International delivery times may vary due to customs processing — unfortunately, we can’t control the rules of that course.

 

Tracking Your Order

• Tracking information will be emailed once your order ships.

• Please allow up to 24 hours for tracking updates to appear.

 

Lost, Delayed, or Stolen Packages

• Once an order leaves our facility, shipping delays caused by carriers, weather, customs, or incorrect addresses are outside of our control.

• If a package is marked as delivered, responsibility transfers to the customer.

• If your order appears lost or delayed, please contact the carrier first. If you still need help, reach out to us and we’ll assist you however we can.

 

Incorrect Shipping Address

• Please double-check your shipping address at checkout.

• Orders shipped to an incorrect address provided by the customer are not eligible for free replacement or refund.

 

Questions?

If you have any questions about shipping, reach out to us at:
📧 uptoparsupplyco@gmail.com